Privacy Notice

PRIVACY POLICY & DATA PROTECTION NOTICE

Effective Date: July 2018

This Privacy Policy describes how QuantumTX Hong Kong Limited (“we,” “us,” or the “Company”) collects, uses, shares, and protects personal information through our online storefront and digital services (collectively, the “Services”). By accessing or using our Services, you acknowledge the data practices described in this notice, including the transfer and storage of information across the United States, Canada, and Hong Kong.

1. Information We Collect

  • Information You Provide Directly: We collect information you provide when using our website, placing an order, subscribing to marketing communications, participating in promotions, submitting product feedback, or contacting customer support. This may include contact information, shipping details, and transaction records.
  • Recipient Information: When you arrange a shipment or digital gift for another person, we may collect their contact information, such as their name, phone number, mailing address, and email address.
  • Automatically Collected Technical Information: As you use our platform, we and authorized service providers may collect technical information through cookies, log files, web beacons, JavaScript, and similar technologies. This information may include device details, IP addresses, browser information, time spent viewing pages, navigation activity, and email interaction data.
  • Information From Other Sources: We may supplement information we collect with demographic or address-validation information obtained from commercial databases or connected social media platforms in accordance with your account settings.
  • Combined Profile Information: Information gathered across multiple devices, browsing sessions, and offline interactions may be combined into a customer profile to personalize your experience.

2. Cookies & Tracking Technologies

Our website uses cookies and other tracking technologies to support essential functions and provide a more personalized experience. These technologies may include:

  • Strictly Necessary: Cookies required for website navigation, account authentication, and shopping cart functions.
  • Performance & Diagnostics: Aggregated information used to monitor website stability, loading performance, and errors.
  • Functionality & Preferences: Technologies that remember settings such as currency selection, shipping region, and interface preferences.
  • Targeted Marketing: Tracking technologies used by us or advertising partners to provide relevant promotional content and evaluate advertising performance.

Managing Your Tracking Preferences

3. How We Use Personal Information

We use collected personal information for operational and commercial purposes, including:

  • Processing, verifying, shipping, and supporting orders and payment transactions.
  • Personalizing website content, recognizing returning users, and remembering preferences.
  • Sending promotional communications, newsletters, updates, and special offers.
  • Supporting retargeting activities and delivering interest-based advertising across digital platforms.
  • Improving website performance, page layouts, and customer service.
  • Identifying fraudulent activity, preventing unauthorized access, and protecting our systems.
  • Responding to customer service requests and other inquiries.

4. Information Sharing & Disclosure

We do not sell personal information outright, but information may be shared in the following circumstances:

  • Corporate Affiliates: Information may be shared within our corporate family and related parent entities.
  • Co-Branded Marketing Activities: Information may be shared with promotional partners when you participate in jointly sponsored events or sweepstakes.
  • Service Providers: Third-party companies may receive information when providing services such as logistics, hosting, payment processing, or customer support on our behalf.
  • Legal & Protective Requirements: Information may be disclosed to government authorities or law enforcement where required by law or when necessary to prevent fraud and protect our business and systems.
  • Corporate Transactions: Information may be transferred as part of a restructuring, merger, acquisition of assets, or bankruptcy proceeding.
  • SMS & Mobile Communications: Phone numbers provided during checkout may be used for order notifications and marketing messages, subject to applicable frequency limits. You may opt out by replying “STOP” or using the unsubscribe option provided.

5. Communication Preferences & Data Rights

  • Marketing Opt-Outs: You may unsubscribe from promotional emails at any time by using the link included in the message or through your account dashboard. To request removal from physical catalogs, contact customer support.
  • Access & Deletion: You may request access to, correction of, or deletion of your personal information by contacting us directly, subject to applicable legal record-retention requirements.

6. Regional Privacy Disclosures

  • California Residents: Under applicable state privacy regulations, California residents may request an annual summary of personal information shared with third parties for direct marketing purposes. Written requests should include the subject line “Attn: California Privacy” and be sent to support@Yunqeralo.com. Please allow up to 30 days for processing.
  • Minors' Privacy: Our platform is not intended for children under 13, and we do not knowingly collect information from children under that age. If we identify information belonging to a child under 13, it will be removed from our databases. Users under 18 require parental permission to access the Services.

7. Data Security, Storage & International Transfers

  • Security Measures: Sensitive payment information is protected using Secure Socket Layer (SSL) technology. Although we maintain administrative, physical, and technical safeguards consistent with industry practices, no online security system can be guaranteed to be completely secure.
  • International Processing: Information is stored and processed on servers located in the United States, Canada, and Hong Kong. By using our Services, you consent to these cross-border transfers.
  • Data Retention: Personal information is retained only for as long as needed to fulfill operational requirements, meet legal obligations, or resolve disputes.

8. Third-Party Advertising Partners

We allow third-party advertising partners, including Meta, Google, and AppLovin (Axon), to use web beacons, pixels, and other tracking technologies on our website. Information independently collected by these providers is subject to their respective privacy policies:

9. Contact Us & Dispute Resolution

For questions about this policy, requests concerning data deletion, or other privacy-related concerns, please contact the Customer Service Department of QuantumTX Hong Kong Limited:

If you believe your privacy concern has not been adequately addressed, you retain the right to submit a complaint to your local supervisory authority or to the United States Federal Trade Commission through the FTC Consumer Complaint Portal.