PURCHASE TERMS & CONDITIONS

Last Updated: September 2026

Welcome to Yunqeralo. These Purchase Terms & Conditions apply to all purchases made through our website and govern your use of our online store in connection with any transaction. By placing an order or using our website, you acknowledge that you have reviewed and accepted these terms, together with our Terms of Service and Privacy Policy.

Please read the policies available on our website before completing a purchase. By submitting an order, you agree to the terms outlined below, including the provisions relating to order processing and dispute resolution.

1. Customer Eligibility & Responsibilities

By placing an order with Yunqeralo, you represent that:

• You are at least 18 years of age or have otherwise reached the age of majority applicable in your location.
• You have the legal capacity and authority to enter into a binding agreement.
• You are legally permitted to purchase, receive, and use the products ordered through our website.

You are responsible for complying with all applicable laws and regulations relating to the purchase, importation, possession, and use of products in your country or region.

For purposes such as customer service, quality assurance, fraud prevention, and order verification, communications with our support team may be recorded where permitted by applicable law.

2. Privacy & Personal Information

Any personal information collected through the Yunqeralo website or during customer support interactions is handled in accordance with our Privacy Policy.

We may update our privacy practices from time to time. When changes are made, the revised policy will be made available on our website. Continued use of the website after an update indicates your acceptance of the revised policy to the extent permitted by applicable law.

3. Orders, Verification & Cancellation

Yunqeralo reserves the right to review, decline, suspend, or cancel an order when necessary. This may occur because of inventory limitations, pricing or system errors, suspected fraudulent activity, security concerns, or other legitimate operational reasons.

We may request additional information or verification before an order is processed.

If an order is canceled before fulfillment, you will either receive a refund for any amount already paid or the applicable payment will not be processed.

We may also:

• End or adjust promotional offers when necessary.
• Correct typographical, technical, pricing, or catalog errors.
• Make reasonable updates to product information, pricing, specifications, or availability when errors or inaccuracies are identified.

4. Product Information & Website Features

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on Yunqeralo are accurate and useful. However, minor variations or inaccuracies may occur due to product updates, photography, display settings, supplier information, or technical limitations.

Product images may not always reproduce the exact appearance, color, or dimensions of an item as viewed on your device.

If a product you receive materially differs from its published description, any available remedy will be handled in accordance with our applicable return or refund policy.

Features such as "Quick View" are provided for shopping convenience. Before placing an order, customers should review the complete product listing for the most relevant information regarding specifications, pricing, product details, and availability.

5. Pricing & Product Availability

Prices displayed on Yunqeralo may be changed when necessary. If an obvious pricing error or incorrect product price is identified, we reserve the right to cancel the affected order and notify the customer by email.

Product availability shown on the website is an estimate and may change without notice.

Delivery times can vary depending on the destination, carrier conditions, customs processing, weather, and other circumstances outside our direct control. Under normal circumstances, delivery may take approximately 30 days following payment, although actual delivery times may be shorter or longer.

If an ordered product becomes unavailable before fulfillment, we may remove the unavailable item from the order and provide appropriate notification and refund for the affected amount.

6. Product, Technical & Regional Considerations

Products purchased through Yunqeralo may be subject to certain regional or technical limitations. Depending on the item and destination:

• Manufacturer warranties or dedicated technical assistance may not be available.
• Product instructions, warnings, or documentation may not be provided in every local language.
• Certain products may not satisfy specific regulatory, certification, or labeling requirements applicable in your country.
• Electrical products may require a suitable adapter or voltage converter depending on local electrical standards.

Before purchasing, customers are responsible for confirming that a product is suitable for their intended location and that its importation and use are permitted under applicable local requirements.

7. Taxes, Duties & Customs

Depending on the destination and applicable regulations, an order may be subject to customs duties, import charges, VAT, sales tax, clearance fees, or other government-imposed charges.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for any applicable taxes, duties, customs charges, or similar fees associated with the importation and delivery of their order.

8. Governing Law & Contact Information

These Purchase Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom, without prejudice to any mandatory consumer protections that may apply in your jurisdiction.

If you have questions regarding these terms, an order, or our services, please contact Yunqeralo using the customer support information below:

Operating Entity: QuantumTX Hong Kong Limited
Registered Address: UNIT B 22/F 37-39 WING HONG ST, CHEUNG SHA WAN KLN, HONG KONG
Customer Support: support@Yunqeralo.com